Privacy Policy

Privacy Policy

This privacy policy (the “Privacy Policy“) describes how iNDEX Research and Development Indices Ltd. (the “Company”), as the data controller, collects, processes, uses, and shares information in connection with your use of our Website (https://indx.co.il). Please read this Privacy Policy carefully. You are not legally required to provide us with your Personal Information, and providing such information is entirely voluntary and at your discretion. However, if you choose not to provide certain Personal Information, we may not be able to provide you with some or all of our services or features. By accessing or using any part of the Website, you acknowledge that you have been informed of and consent to our practices with regard to your personal information and data (“Personal Information“).

1. WHAT INFORMATION WE COLLECT

You may use or register for one or more of our services. Personal Information collected includes name, company name, email address and telephone numbers (“Contact Information“). When you sign in the Website, or you use the Website, you may supply specific Personal Information that makes it possible for us to receive payments from you.

When you wish to gain access to certain restricted services, completed and signed agreements will be required. We will collect and store Personal Information which is included in these agreements (e.g. Contact Information, signatory title, company address, telephone, fax, email, signature, signatory title, employee names and email addresses).

2. PURPOSES AND LEGAL BASIS

The Company processes users’ Personal Information for the following legal bases:

Performance of an Agreement: The use of your Personal Information may be necessary to perform the agreement that you have with us.

Legitimate Business Interests: We use your Personal Information for our legitimate business interests, such as providing you with access to products and services, and for administrative, security, fraud prevention and legal purposes.

Comply with a legal obligation: The use of your Personal Information may be necessary to comply with legal obligations and requests (e.g. to comply with laws that compel us to disclose information to public authorities, courts, law enforcement or regulators, maintain records for a certain period, or maintain records demonstrating enforcement), and as part of our general business and legal operations (e.g., accounting, record keeping, and for other business administration purposes), and as necessary to establish, exercise and defend (actual and potential) legal claims.

Consent: We may rely on your consent to use your Personal Information. You may withdraw your consent at any time by contacting us.

3. HOW WE COLLECT YOUR INFORMATION

We use different methods to collect Personal Information from and about you, including:

Direct interactions: You may give us your Personal Information by filling in forms or by corresponding with us. This includes Personal Information you provide when you sign forms, use the Website or provide us with feedback or questions.

Through automated technologies or interactions: As you interact through our Webste, we may automatically collect technical and usage data that may be considered personal in nature.

We may also collect Personal Information through recorded calls (for quality assurance, service management, and legal defense), log files (such as IP address, browser type, and usage data), cookies and similar tracking technologies, and limited device data (such as device type and identifiers), as permitted by applicable law.

Third parties or publicly available sources. We may receive information about you from various third parties and public sources, including from analytics providers, search information providers, third-party forums, administrative, technical, payment and delivery service providers, third-party websites and repositories, technological systems to help detect and address anomalous activity and to screen content to prevent abuse, and certain data aggregators for spam protection and other purposes.

4. HOW WE USE YOUR INFORMATION

We will only use your Personal Information as permitted by law. Most commonly, we will use your Personal Information where we need to perform a contract we have with you or where necessary to provide services you requested, where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests and where we need to comply with a legal or regulatory obligation.

We do not share, sell, rent, or trade Personal Information with third parties for their commercial purposes, except where you have specifically told us to.

We do not disclose Personal Information outside of the Company, except in the situations listed in the section ‘Comply with a legal obligation’ or otherwise expressly described in this Privacy Policy.

If you choose not to provide certain Personal Information to us, you may not be able to access all of the services and features on the Website. Where Personal Information is transferred abroad, we will take steps to ensure an adequate level of protection as required by applicable law.

5. THIRD-PARTY SITES AND SERVICES

We use various third-party services to allow us to improve user experience on our services and as part of our legitimate business interests.

6. COOKIES AND TRACKING TECHNOLOGIES

Cookies. The Company uses cookies to make interactions with our service easy and meaningful. We use cookies to keep you logged in, remember your preferences, and provide information for future development of our services. We also use cookies to identify a device, for security reasons. By using our services, you agree that we can place these types of cookies on your computer or device. If you disable your browser or device’s ability to accept cookies, you will not be able to log in or use the Company’s Website.

Tracking and analytics. We use analytics software to help us evaluate our users’ use of our Website; compile statistical reports on activity; and improve our content and performance.

7. DATA SECURITY  

The Company takes all measures reasonably necessary to protect users’ information from unauthorized access, alteration, or destruction; maintain data accuracy; and help ensure the appropriate use of user information.

We have put in place procedures to deal with any suspected data breach and we will act promptly to mitigate the impact of a breach, and we will notify any affected users without undue delay. No method of transmission, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

8. DATA RETENTION AND DELETION

We will only retain your Personal Information where we have an ongoing legitimate business need to do so, including to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements.

When there is no longer an ongoing legitimate business need to process your Personal Information, we will either delete or anonymize it. If this is not possible, we will securely store your Personal Information and isolate it from any further processing until deletion is possible.

9. YOUR DATA PROTECTION RIGHTS  

Under certain circumstances, you have rights under data protection laws in relation to your Personal Information.

Request access to your Personal Information. This allows you to review your Personal Information we hold about you and to check that it is correct and accurate.

Request correction of any incomplete or inaccurate Personal Information that we hold about you. We may need to verify the accuracy of the new information you provide to us.

Request erasure of your Personal Information where there is no good reason for us continuing to process it. Note, however, that if there are specific legal reasons that prevent us from being able to comply with your request, we will provide those to you at the time of your request.

Request restriction of processing of your Personal Information. This enables you to ask us to suspend the processing of your Personal Information in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; or (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.

Withdraw consent at any time where we are relying on consent to process your Personal Information. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you.

10. RESOLVING COMPLAINTS

If you have concerns about the way the Company is handling your Personal Information, please let us know immediately. We will respond promptly, within 45 days at the latest.

11. CHANGES TO THIS PRIVACY POLICY

Although most changes are likely to be minor, the Company may change its privacy policy from time to time, and at the sole discretion of the Company. We will provide notification of material changes to this Privacy Policy by sending email to the email address you specify in your account. The Company encourages visitors to frequently check this page for any minor changes to its Privacy Policy.

This version of the privacy policy was last updated in November 2025